Frequently Asked Questions

How can we help you?

Do You have any questions? We strongly recommend that you start searching for the necessary information in the FAQ section.

What s Forex?

The foreign exchange market or currency market also known as Forex is the market where one currency is traded for another. It is one of the largest markets in the world and growing rapidly every year. The global Forex market has a daily turnover of almost $4 trillion – 40 times larger than the NASDAQ’s.

What is CFD?

A contract for differences (CFD) is a financial contract that pays the differences in the settlement price between the open and closing trades. CFDs essentially allow investors to trade the direction of securities over the very short-term and are especially popular in FX and commodities products.

What is Crown Capital?

Crown Capital (Crown Holdings) is one of the world’s leading Affiliate Program in the Forex and CFD markets. We cater to Offline and Online Affiliates paying top commissions for referred clients to the AvaTrade trading platform. We have various commission structures to help you meet your revenue goals. For more information please email support@crowncapitalfx.com

What is Stock?

What Is a Stock? A stock (also known as equity) is a security that represents the ownership of a fraction of a corporation. This entitles the owner of the stock to a proportion of the corporation's assets and profits equal to how much stock they own.

 

Are you Regulated?

Yes, the company is regulated. Here is our License.

 

Is it safe to keep my funds in your Company?

Yes, it is safe to keep your funds in our company. Please click on the link for more information.

 

Where are you from?

Crown Capital FX is headquartered at 100 Adelaide ST W 900, Toronto, ON M5J OE2, Canada.

 

Why didn’t I get paid?

This does not happen often, although if this does occur then please call us at +1-833-276-9639. In most cases it’s because payment details weren’t filled out properly and payment was rejected. Please double check your payment details carefully. Once your payment details are corrected, the missing payment will be added to the following month’s payment period.

 

Why can’t I see recent activity in my report?

lease note that the Crown Capital website is updated only once every 24 hours. Should you be unable to see recent customers or trading activity on our dashboard, please be patient, it will be updated.

 

When are referral commissions paid?

Referral commissions are paid together with every ROI withdrawal.

 

What is the minimum payout amount for commission?

There is no minimum payout, except for wire transfers which is $400.

 

Do you have expert?

We have brokers to trade on our investors behalf and also have a unified BOT that works with every investors. There is no specify BOT of investors individually, every investors make use of a BOT, that is why our spread accumulations is stable.

 

What is CPA?

Active customers are referred traders who deposit and open trades where the spread accumulates to at least $50. Once this is reached, the CPA commission will be triggered.

 

How does the commission structure work?

Crown Capital FX offers the most competitive commission structures in the industry. The commission you receive depends on the deal agreement between you and Crown Capital. You can log in to Crown Capital dashboard to view your commissions at your convenience.

 

How are partnership commissions paid?

Partnership can be paid via wire transfer, PayPal, Credit Card, Bitcoin, Ethereum, or directly into your trading account.

 

Does Crown Capital offer reporting?

Yes. You can view your statistics at any time by logging onto the website and going to the Reports menu. According to the commission deal you choose, you’ll be able to see the relevant reports.

 

Can my commissions be negative?

Although commissions are almost always positive, there might be cases where commissions can be negative on a specific day. There are 2 possible scenarios:

1.If your commissions structure is CPA, and a customer you brought committed chargeback or fraud, then you would incur a negative commissions which equals the amount of commission you previously received for bringing the customer.

2.If your commission structure is Revenue Share, and the sum of bonuses and chargebacks attributed to your customers on a specific day is greater than the spreads traded by them, then you would incur negative commissions on that specific day.

For any question relating to calculation of partner’s commissions – please call us at +1-833-276-9639 or email support@crowncapitalfx.com.

 

What is the minimum deposit to open an account?

The minimum deposit to open a StandardTrade account with us is $100. The minimum deposit to open a ProTrade account is $10,000. The minimum deposit to open a PremiumTrade account is $50,000.

 

How to create and activate a new Investment Fund? ?

Sign up and create a new Investment Fund in section of Investments. You will need to specify details for your investment offer and choose account type: StandardTradeFX, ProTradeFX, or PremuimTradeFX.

Then a new Fund must be activated before become available for Investors in Rating. To activate, you need to verify personal data and replenish Fund at least $100. Once the Fund become active and visible in the Rating, then Investors can start make Investments to the Fund.

 

How to invest?

Sign up , get verified and choose any Investment Fund available at the Rating. Make an investment by transferring deposit to selected Fund and wait once transaction completed. Investment deposit transactions are processed once in hour in time of nearest rollover. All is done. You don't need to trade by own hands. Just track the Equity of your Investment Account.

 

What if I do not have my payment information at the moment?

Payment information can always be filled out at a later date but if you have earned ROI and commissions please be aware that missing payment details during a monthly payment period can lead to waiting for the next monthly payout.

 

What if I do not feel comfortable giving payment information?

Unfortunately the only way for you to receive ROI and commission is by filling out this information. We provide numerous methods of payment; you can choose the method that you find most comfortable.

 

Are there any fees to join?

There are no set up fees to join the Crown Capital Partnership program.

 

How is my traffic tracked to my account?

Your unique partnership id is being tracked using both session and cookie tracking. After the sign up form has been opened any further activities will be tracked to you. Be sure to send traffic to: https://www.crowncapitalfx.com/?tag=YOUR-UNIQUE-PARTNERSHIP-ID (log in to the CrowncapitalFX website with your details to see your link)